John is a writer, consultant and campaigner. He is a well-published author and trenchant critic of the care sector regulator, writing from a systemic perspective; for example, ‘What’s wrong with CQC?’ and ‘Why I won’t be sending the Care Quality Commission a Valentine’ (Centre for Welfare Reform, 2017). Also ‘Leading Good Care: the task, heart and art of managing social care’ (Jessica Kingsley, 2015).

His latest piece ‘Care home inspections are not fit for purpose. Providers need support, not more scrutiny’ appeared in the Guardian (24 August 2017).